Shipping Policy

Last Updated: July 2026

At Mesi Food Products Private Limited, we are committed to delivering fresh, hygienically packed cotton candy products safely and promptly across India.

Shipping Locations

We currently deliver to most locations across India through trusted courier partners.

Order Processing

• Orders are processed within 3 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During peak seasons, festivals, or unforeseen circumstances, processing and delivery may take longer than usual.

Delivery Timeline

Delivery timelines vary depending on your location and courier partner availability. While we strive to deliver your order as quickly as possible, actual delivery dates may vary due to factors beyond our control.

Shipment Tracking

Once your order has been shipped, you will receive shipment tracking details via SMS, WhatsApp, or email (where applicable).

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Order Cancellation

• Orders may be cancelled within 24 hours of placing the order, provided they have not yet been shipped.
• Once an order has been dispatched, it cannot be cancelled.

To request an order cancellation, please contact our Customer Support Team.

Customer Support

Mesi Food Products Private Limited

Phone: +91 86670 68667

Email: sales.mesifoods@gmail.com

Working Hours: Monday to Saturday, 10:30 AM – 5:00 PM (IST)